Frontline Workshop For Emergency Services
Do you want to make your services more accessible?
Are you looking for a faster way to communicate in critical situations?
Do you want to empower people to make their own choices?

Elevate your communication skills
Imagine empowering your team to improve patient health outcomes by enhancing their communication abilities, the Frontline Workshop is crafted in collaboration with experienced professionals from Emergency Service backgrounds.
Makaton is a communication programme that combines speech, signs and symbols to empower anyone living with learning or communication difficulties to understand and be understood. Makaton training enables your staff to connect confidently with people who have communication difficulties and needs. Training can offer ideas, advice, and guidance to improve your equality, diversity and inclusion (EDI) strategies.
Tailored for those on the frontline in emergency situations, this Workshop will empower participants to engage more effectively with individuals who need communication support in challenging and high stress situations.
Bespoke training for emergency situations
Our Workshop is delivered in a flexible model to suit your needs with options for online or face-to-face sessions, offers:
Impactful Makaton Vocabulary: Enhance your capacity to communicate in both general and critical contexts.
Specialised Training: A 3-hour robust session to unlock your team's communication potential designed to meet diverse communication needs and enhance your service’s accessibility.
Key learning outcomes
- Proficient in everyday Makaton signs and symbols.
- Competent in specialist signs and symbols designed for Emergency Services and challenging situations.
- Promote inclusion and awareness.

An investment towards effective & inclusive communication
Ensuring everyone gets the message, always.
Heightening awareness and meeting the communication needs of your service users.
A cost-efficient, low-tech, high-impact solution.
Let’s make a positive impact together!
Pricing details
Face-to-Face Workshop
Up to 8 learners = £960
Additional learners up to a maximum of 15 = £120 per person
Online Workshop
Up to 8 learners = £816
Additional learners up to a maximum of 11 = £102 per person
Empowering communication across frontlines